Privacy & Terms

Information We Collect

We collect information you provide directly to us, such as when you:

• Apply for our services or contact us for consultation
• Provide case details and evidence for investigation
• Communicate with our team via email, phone, or other channels
• Subscribe to our newsletter or updates

This may include personal information such as your name, email address, phone number, financial information related to your case, and any evidence you provide for investigation purposes.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our forensic investigation services
• Process your case and conduct recovery operations
• Communicate with you about your case and our services
• Comply with legal obligations and cooperate with law enforcement
• Protect against fraud and ensure the security of our services

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: We may share information when you give us explicit permission
• Legal requirements: When required by law, court order, or legal process
• Law enforcement: To cooperate with investigations and recovery efforts
• Service providers: With trusted partners who assist in our operations under strict confidentiality agreements
• Business transfers: In connection with any merger, sale, or transfer of company assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent

Service Description

Forensic Involve provides digital forensic investigation and fund recovery services to victims of fraud, scams, and cybercrime. Our services include but are not limited to cryptocurrency recovery, romance scam investigation, investment fraud recovery, and identity theft assistance.

Service Agreement

By engaging our services, you agree that:

• You will provide accurate and complete information about your case
• You understand that recovery success cannot be guaranteed
• You will cooperate fully with our investigation process
• You will not interfere with ongoing investigations or recovery efforts
• You will pay agreed-upon fees according to the payment schedule

Fees and Payment

Our fee structure includes:

• Consultation: Initial consultation is provided free of charge
• Contingency basis: Most cases are handled on a contingency basis where fees are only collected upon successful recovery
• Retainer fees: Some complex cases may require upfront retainer fees
• Expenses: Client may be responsible for certain investigation expenses

Limitations and Disclaimers

Please understand that:

• Fund recovery cannot be guaranteed in all cases
• Recovery success depends on various factors beyond our control
• We are not responsible for actions of third parties, including scammers
• Legal proceedings may be necessary and are subject to court decisions
• Recovery timelines may vary based on case complexity

Termination

Either party may terminate the service agreement with written notice. Upon termination, you remain responsible for fees incurred up to the termination date, and we will provide a final report on investigation progress.

Encryption

All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.

Access Control

Strict access controls ensure only authorized personnel can access your case information on a need-to-know basis.

Confidentiality

All team members sign comprehensive confidentiality agreements and undergo regular privacy training.

Secure Infrastructure

Our systems are hosted on secure, compliant infrastructure with regular security audits and monitoring.